22.10.2025

Privacy policy


We respect the confidentiality of any individual visiting our website, including what data we collect and how we use it on our website www.c-e.world (hereinafter referred to as the Site). We recognize the importance of protecting your personal data and are committed to processing and storing it responsibly and in compliance with the current legislation of Ukraine and the regulations of the European Parliament and Council. This Privacy Policy discloses the rules, purpose, and procedures for processing personal data, the rights of personal data subjects, and our obligations as the Data Controller.

We apply the most advanced technical and organizational measures to ensure a high level of protection of processed personal data from unauthorized access.

USE OF COOKIES

Cookies are small text files stored on your computer, tablet, or mobile phone. Please note that we use cookies. Each time you visit our website, we may collect information related to the devices you use and the networks you connect to when using our services on the site. This may include information such as IP address, browser type and version, type and kind of browser plugins, operating system and platform, information about your visits, including navigation paths to, through, or from our site, products you viewed or searched for, download errors, duration of visits to certain pages, etc. We collect such information through various technologies, including cookies. If you provide consent, it allows us to use cookies each time you access our site.

PURPOSE OF THE POLICY

This Policy is intended to help you understand how we collect, use, disclose, process, and protect your personal information in connection with your use of the site, your rights regarding the personal information you provide to us, and how we safeguard those rights.

TERMS USED IN THE POLICY

Website User – an individual who visits the site for the purpose of obtaining information about a product and whose personal data is processed.

Personal Data – information or a set of information about an individual (Website User) who is identified or can be specifically identified.

Consent of the Data Subject – voluntary permission provided by an individual (being informed) for the processing of their personal data in accordance with the stated purpose of such processing, expressed in written form or in a form that allows drawing a conclusion about the granting of consent.

Feedback Form – a special form where an individual (Website User) submits their personal data for the purpose of transmitting such data to the Site Controller.

GENERAL PROVISIONS

The use of the website by the User means consent to this Privacy Policy and the terms of processing of the User’s personal data.

If the User does not agree with the terms of this Privacy Policy, they must stop using the site.

WHAT INFORMATION WE COLLECT

Personal data subject to processing under this Privacy Policy is provided by the Website User by filling out the feedback form on the site and includes the following information:

  • Website User’s name;

  • Website User’s contact phone number;

  • Email address;

  • City or locality of the Website User.

The Site Controller protects the Data automatically transmitted when viewing advertising blocks and visiting pages that have a statistical system script (“pixel”) installed:

  • IP address;

  • Information from cookies;

  • Information about the browser (or other software used to access ads);

  • Access time;

  • Address of the page where the advertising block is located.

WHY WE USE YOUR INFORMATION

Personal data provided through the site will be used for the following purposes:

  • Establishing feedback with the Website User, including sending messages and requests related to the use of the site, provision of services, processing requests and applications from the Website User;

  • Providing effective customer and technical support to the User in case of issues related to site usage;

  • Providing the User, with their consent, information about product updates, special offers, price information, newsletters, and other data;

  • For marketing purposes;

  • Analyzing website usability;

  • Receiving orders for software products from you;

  • Website administration;

  • Personalizing our site for you, allowing you to use the site’s services;

  • Performing settlements;

  • Receiving invoices, acts, and other documents;

  • Providing technical support regarding the use of software products;

  • Detecting and preventing fraudulent actions;

  • Addressing security issues and resolving technical failures;

  • Sending email notifications that you have specifically requested;

  • Providing third parties with anonymized statistical information about users (so that these third parties cannot identify any specific user from this information);

  • Considering requests and complaints made by or about you regarding our website;

  • Ensuring compliance with terms regulating the use of our site, as well as other uses in accordance with the laws of Ukraine.

USER RIGHTS

When providing us with your personal data for processing, as a data subject, you have the right to:

  • Receive confirmation of the fact of processing your personal data;

  • Correct inaccurate personal data;

  • Delete your personal data;

  • Restrict or object to the processing of your personal data;

  • Withdraw your consent to the processing of personal data.

To confirm, modify, or delete your personal data, withdraw consent for processing, or in case of any comments or requests regarding your personal data processed by the Company, please contact us by sending a request to the following email address: infosec@octava.ua

STORAGE PERIOD OF PERSONAL DATA

Your consent to the processing of personal data remains valid for an indefinite period. The retention period of your personal data is not limited. Your personal data is processed for no longer than necessary according to its lawful purpose and the goals defined by this Policy.

METHODS OF PERSONAL DATA PROCESSING

Personal data of the Website User may be transferred to authorized state authorities only on the grounds and in the manner established by the legislation of Ukraine.

In the event of loss or disclosure of personal data, the Site Controller informs the Website User about such loss or disclosure.

The Site Controller takes all organizational and technical measures to protect the Website User’s personal information from unlawful or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other illegal actions by third parties.

The Site Controller, together with the Website User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the Website User’s personal data.

CHANGES TO THIS POLICY

The terms of this Policy may change. We recommend reviewing the site periodically. All changes take effect upon publication. By continuing to use the site, you confirm your agreement with the new terms of the Policy effective at the time of site usage.

YOUR CONSENT TO THIS POLICY

By using our website, you confirm that you have read the terms of this Policy and the rights granted to data subjects under Article 8 of the Law of Ukraine “On Personal Data Protection” and agree to the stated terms by checking the box “I Agree”.